We would love to have you join us. This page explains how to proceed.
There is no charge for making a reservation / quotation request. We will reply confirming that we can meet your request and specifying the precise cost.
A non-refundable Deposit is required to secure a Confirmed Reservation. The per person Deposit amounts are specified on the individual tour web pages and in the downloadable Itinerary PDFs.
You can pay the Deposit (at Reservation time) and the Balance (45 days before the tour) by credit card (MasterCard or VISA), by PayPal, by check, or by bank transfer.
Participation in these tours is conditional on acceptance of the Astrid Baur Travel Terms and Conditions for Major Tours posted here:
Online page > Terms & Conditions for Major Tours Web Page
File you can print > Terms & Conditions for Major Tours PDF
Email Reservation / Quotation Requests
Email is a good way for you to send us all the specific information we need to take into account when preparing the quotation for your private tour.
Write to us at "castles.office@yahoo.com".
Please specify:
- Full Tour Name
- Departure Date
- Contact: Name, Email, Phone, and Address
- Party Size: Number of Adults and Number of Chidren
- Accommodations: How the rooming arrangements should be
- Any special requests
- Method of Payment
- Emergency Contact (Optional)
We will reply confirming that we can meet your request and specifying the precise cost.
Telephone Reservation / Quotation Requests
You can also reach us by telephone, whether you are calling from Germany or another country. You will be asked for the specific information in the list above.
You can call us in Germany (Eastern Time + 6 Hours):
U.S. Phone: (202) 580 - 8732 / Direct number in Europe: +49 171 546 6839
Billing and Payment Procedures
After you make a Reservation Request you will receive an email acknowledgement and an Invoice listing the details of your booking and the total cost. Reservations are tentative until deposits are received.
If you will be paying by credit card (MasterCard or VISA) ...
We're happy to accept credit cards but will not ask for credit card numbers in emails. Astrid Baur will telephone you to get the card number and expiry date.
Your credit card information will be retained for
automatic billing of the Balance Due 45 days prior to the tour date.
Please advise of any credit card change in the meantime.
If you will be paying by Check ...
If you you will be paying by check, your reservation will be tentative until your check is received.
It is your responsibility to mail the final check to arrive at least 45 days prior to your tour date.
If you will be paying by bank transfer ...
If you indicate that you will pay by bank transfer, we will send the transfer account details.